AI Tools Help and Support
AI Enablement Office Hours
Book an appointment to get direct help from the AI Enablement Team
Google Gemini App and NotebookLM
Like Gmail and Google Drive, Gemini and NotebookLM are software-as-a-service provided and run by Google. If you run into an issue, be sure to check the Google Services Status Page before reaching out.
⚠️ Note: If you receive the following message, please try clearing your browser cache or logging out / logging in to your netID Google account and try again.
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We are sorry, but you do not have access to Gemini app. Some reasons why you may not have access: Your account is managed by an organization that has this service turned off for its users. To access this Google service, you may want to try signing in with a different account. If you still need support, contact your organization's admin. |
If you need support with Google AI apps or would like a consultation on using Gemini in your work, please reach out below.
Requesting New AI Tools
New AI tools and features are becoming available all of the time. The AI Enablement Team is available to help steward the security and license review process for new AI products. Contact the team using ai-team-list@nd.edu to discuss what we may be able to do.